Healthcare Process Automation [ BPO ]
An Augment based BPM system for a Healthcare BPO in India. Augment advanced BPM framework offered significant advantages in terms of productivity, quality improvement and effective operations management. The management was effectively able to manage and control a variety of Voice and Data based processes including Medical Coding, Charge Entry and Accounts Receivables. The system exceeded the management expectation by increasing the productivity by 30% and effectively managing the compliance needs.